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What are the box office phone numbers?
210-226-3333
When is the box office open?
10:00am - 5:00pm Monday through Friday Hours vary Saturday. Call for more information.
What payment types are accepted?
Cash, local check, Visa, MC, Amex, and Discover.
What are the will call rules?
Tickets are available for pick up 2 hours before show time. Once the box office closes, unclaimed will call is given to the ticket takers at the main theatre entrance.
What are the parking options at Charline McCombs Empire Theatre?
$10 to park in the Mid City garage located at the corner of Navarro and College St. There are some disabled parking spaces available at the Mid City parking garage, although space is limited. Valet Parking: Valet parking is not available.
Is there accessible seating?
The Empire Theatre has seating arranged for wheelchair patrons, as well as hearing and sight impairment.
What are the general rules of Charline McCombs Empire Theatre?
No cameras or recording devices are allowed in the theatre as they are prohibited by copyright laws. Cameras and recording devices will be confiscated. The use of cellular phones within the theatre is prohibited. Pagers are discouraged, but may be used if put on "vibrate" mode. The Empire Theatre is a smoke free environment. NO outside food or beverages are allowed inside the theatre.
Are children allowed?
No age limit to enter, however the Empire Theatre requires that all patrons entering the building for any event must have a ticket. This includes newborn babies. Any one arriving at the theatre without a ticket for their infant will be asked to purchase a ticket.
