Tuesday: 12PM-5:30PM Thursday: 12PM-5:30PM Event Day Hours: At least one hour prior to the event start time, unless otherwise noted. Times are subject to change. Closing time varies per event, typically 30 minutes after the start time of the event.
What payment types are accepted?
Visa, Mastercard, Discover and American Express
What are the will call rules?
Located at the Box Office. Tickets can be picked up during regular box office hours, after they have been verified by Ticketmaster. PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.
What are the parking options at Florence Center?
Free parking located on the upper and lower levels.
Is there accessible seating?
Disabled and Accessible Seating is available on our concourse level based on availability, as well as companion seats. When purchasing your tickets, please make sure to mention any concerns you may have. The Florence Center will attempt to reasonably accommodate any concern regarding guests with disabilities.
What are the general rules of Florence Center?
No video cameras No outside food or beverages No weapons No smoking No recording devices
Are children allowed?
The majority of our events require all children who have reached their 2nd birthday to have a ticket. However, some shows will require for all children who have reached their 1st birthday. If a child is going to sit in a seat, they will need a ticket regardless of age. If the child is going to sit in the parent's lap, they must still adhere to the age policy for purchasing a ticket. For example: If the show requires a ticket for children 2 and older but a 3 year old is going to sit in the parent's lap, the child will require a ticket. Please reach out if you have any questions or concerns.
Florence Center Seating Chart
Disney On Ice presents Mickey's Search PartyFlorence Stampede And Pro RodeoHarlem GlobetrottersJeff FoxworthyMonster JamPalmetto DestructionREO SpeedwagonZach Williams
The map below does not reflect availability. Seating charts reflect the general layout for the venue at this time. For some events, the layout and specific seat locations may vary without notice.