Sleep Train Arena Tickets
1 Sports Parkway, Sacramento, CA 95834
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Sleep Train Arena Tickets and Event Dates
DirectionsThe Sleep Train Arena is located five minutes North of downtown Sacramento near the North East corner of Interstate 5 and Interstate 80. If you are traveling on I-80 West, exit at Truxel Rd. and follow the signs to Power Balance Pavilion. If you are traveling on I-80 East please exit onto I-5 North toward Redding and continue North until you reach the Arena Blvd exit. Exit Arena Blvd and follow signs to Arena. You can also continue north on I-5 to Del Paso Road. Exit and follow the signs to Sleep Train Arena.
ParkingParking available on all sides of the Sleep Train Arena except for the North side.
Box Office Numbers916-928-6900
Box Office HoursThe Box Office is open:
Monday-Friday: 10:00am - 6:00pm
Saturday: 10:00am - 4:00pm
Box office is located on the south side of Sleep Train Arena.
Types of Payment AcceptedCash, MC, Visa, AMX, DSC, and Personal Check (with ID). Checks presented electronically through TELECHECK for immediate approval.
Will CallWill Call tickets may be picked-up at the Venue Box Office
*If you decide to pick up your tickets at will call before the day of the event, you may not be able to do so until more than 2 business days after you have ordered them. For example, if a ticket is purchased on Saturday (i.e., not a business day) the ticket cannot be picked up until the following Wednesday. This restriction does not apply if the event is occurring during that time.
In order to receive their tickets customers must present:
*a photo I.D.
*the credit card used to make the purchase, and
*the confirmation number given at the time of purchase
THERE WILL BE NO ALTERNATE PICKUPS ALLOWED ON TICKETS DURING THE >>KINGS PLAYOFF SERIES<<. ALL TICKETS ORDERED MUST BE PICKED UP BY THE PERSON ORDERING. NO EXCEPTIONS.
In addition to the previous rules/restriction regarding Will Call, Sleep Train Arena adds the following:
1) Once the Will Call window closes, unclaimed tickets will not be available
2) In order to release tickets not in your name you need to submit a written letter of authorization along with a copy of the drivers license of the party whose name is on the account. *** This does not apply to Sacramento Kings Playoff games. Only the person who purchased tickets may pick them up at will call. ***
3) No information will be given over the phone as to the status of Will Call tickets. Information regarding how many tickets were left and who left the tickets at Will Call will not be released.
4) Tickets are not accepted for Will Call from patrons wishing to leave tickets for others.
5) No C.O.D.s are accepted at Will Call.
6) Will not change name at will call.
Accessible SeatingIf accessible seating is not available online or through Ticketmaster phone agents, please contact the Box Office.
Interpreters are available on select events and are dependent upon availability. Please call for further information.
All parties must have a ticket to enter the building.
* Box office information is subject to change.
Accessible Telephone Number(s) TM customer service 1-800-745-3000
The Box Office is open: Monday through Friday 10am - 6PM and Saturday 10am - 4pm The Box Office is closed on Sundays but is open 2 hours prior to event time on event days.
Elevators are located on all sides of the building.
For hearing impaired patrons, Sleep Train Arena requires at least 7 days prior notification for an interpreter.
Seeing eye dogs are allowed.
General RulesNo Food or Beverages (including waters)
No Video Cameras. Still cameras are allowed for some events. Patrons should call Sleep Train Arena to verify.
No Alternate Pick Up is allowed for Will Call during the Kings Playoff Series. No Exceptions
Children RulesChildren two (2) years and older MUST have a ticket. For "Wiggles" and "Barney" events, anyone ages one (1) and older MUST have a ticket.
MiscellaneousThere are two ATM (money machines) located on the Main Concourse behind sections 110 and 124.
Concessions are on the North, South, East and West Main Concourse, as well as the fourth floor, North and South. Specialty foods are available at various areas on the Main Concourse.
The Courtesy Desk is located on the Main Concourse behind section 123.
Sleep Train Arena houses two buffet restaurants. The "Skyline Restaurant/Lounge" is located on the fourth floor behind Sections 201-204. The "Cantina Room" is located on the fourth floor behind Sections 213-216. These two restaurants are open for Kings and Monarchs games only. The VIP Lounge is located on the fourth floor behind Sections 218-222 and the West Lounge, located on the fourth floor behind Sections 208-209 both host special events only.
Patrons may call the Sleep Train Arena Food and Beverages department for reservations and information at (916) 928-8183.
There are designated areas for patrons to smoke. For most events these areas are located outside the Southwest entrance at Section 105 and outside the Northwest entrance at Section 111.