The Cynthia Woods Mitchell Pavilion presented by Huntsman Tickets
What are the box office phone numbers?
Event related questions may be handled by Ticketmaster phone agents and ticket center sellers. Group sales for 20 or more are available on most performing arts events through 281-364-3010. Contemporary rock/pop/etc events do NOT allow group purchases.
When is the box office open?
10am-5pm Mon-Fri (Closed on Saturdays unless it is an event day.) 10am-Intermission (Monday-Saturday Event Days) 12noon-Intermission (Sunday Event Days - for doors at Noon the box office will open at 10am )
What payment types are accepted?
Cash, MasterCard, Visa, American Express and Discover
What are the will call rules?
Customers may pick up their tickets 48 hours after ordering. They must present a photo ID, the credit card used in the purchase, and their confirmation number. The box office is located at the North entrance.
What are the parking options at The Cynthia Woods Mitchell Pavilion presented by Huntsman?
Prepaid Preferred Parking in the Gold Lot Parking Garage off Six Pines South is available from Ticketmaster by phone at 800-745-3000 or www.ticketmaster.com (these parking passes go OFF sale by phone/online 10 days before show date) or at any Ticketmaster Ticket Center including select, Walmart, Fiesta, and HEB stores until the day of the show, subject to availability. There is no free accessible parking in the garage. Free accessible parking is available on a 1st come basis in the adjacent gold lot with accessible plates or placards. Free Parking is available within walking distance to the facility off of Grogans Mill Rd. and Timberloch Pl. For sold out performances parking could be limited.
Is there accessible seating?
Special seating is available for guests with disabilities. Visit the venue's official website for additional information: https/www.woodlandscenter.org/disabilities.html
What are the general rules of The Cynthia Woods Mitchell Pavilion presented by Huntsman?
No Laser Pointers, Bottles, Strollers, Lawn Chairs, Cameras, Recorders, Cans, Beverages, Coolers, Weapons or stadium chairs allowed inside. Customers may bring beach towels, pillows, umbrellas, or binoculars. Some performers may have different restrictions. FOOD is now permitted into the venue at all events. At contemporary events, each guest is permitted to bring in a one gallon plastic bag of food for personal consumption. At performing arts events (symphony, ballet, opera, etc), guests also can bring in food, but are not limited to a one gallon plastic bag. NO BEVERAGES CAN BE BROUGHT INTO THE VENUE AT ANY TIME!
Are children allowed?
Reserved seating - Child age 2 and under is free if seated in an adults lap. Children's performances 1 and under free. Lawn - Children 5 years of age and under are admitted free to the lawn.