Ticketmaster is here to help.
For questions about managing your tickets, account and more, check out our FAQs. If you still have questions, see below for more ways to connect with us.
How To View Your Order
You can check the status of your order anytime by visiting My Account. You can print a receipt, find your tickets, customize your alerts, and more!
If you purchased tickets online or you already have an account - just sign in. If you bought tickets by phone, create a Ticketmaster account to manage your tickets.
We'll do our best to respond back to you within 12 hours.
United States: Contact us via email.
Canada: Contact us via email.
Chat With Us
Sign into your Ticketmaster account. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7.
We're here to help!
Fan Support Line
Call with urgent questions about orders you've already placed. You can also email us.
Call us toll-free: 800-653-8000
Fan Support Hours (your local time)
Mon-Fri: 9AM - 9PM
Sat: 9AM - 8PM
Sun: 9AM - 6PM
Order Tickets via Self-Service Automated Phone Line
Ticketmaster Express: 866-448-7849
Ticket sales available via automation 24/7
Order Tickets by Phone
US Ticket Sales: 800-745-3000
Ticket Sales Hours
Mon-Sat: 9AM - 6PM
Sun 12PM - 6PM
TDD (Telecommunications Device for the Deaf)
Type your request or question using this option.
US Arts Sales
Get tickets to the symphony, ballet, theater and other arts events.
Send Us a letter
Whether it's pen to paper or straight from your printer, address all mail to:
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311
Please contact Ticketmaster Canada Fan Support.
Find contact info for specific countries at Ticketmaster International.