Contact Us

Ticketmaster is here to help.

For questions about managing your tickets, account and more, check out our FAQs. If you still have questions, see below for more ways to connect with us.

How To View Your Order

You can check the status of your order anytime by visiting My Account. You can print a receipt, find your tickets, customize your alerts, and more!

If you purchased tickets online or you already have an account - just sign in. If you bought tickets by phone, create a Ticketmaster account to manage your tickets.

Email Us

We'll do our best to respond back to you within 12 hours.

United States: Contact us via email.

Canada: Contact us via email.

Chat With Us

Sign into your Ticketmaster account. If you have an order under "Order Details", simply click on the "Live Chat" button to the bottom right of your screen 24/7.

Call Us

We're here to help!

Fan Support Line

Call with urgent questions about orders you've already placed. You can also email us.

Call us toll-free: 800-653-8000

Fan Support Hours (your local time)

Mon-Fri: 9AM - 9PM
Sat: 9AM - 8PM
Sun: 9AM - 6PM

Order Tickets via Self-Service Automated Phone Line

Ticketmaster Express: 866-448-7849
Ticket sales available via automation 24/7

Order Tickets by Phone

US Ticket Sales: 800-745-3000

Ticket Sales Hours

Mon-Sat: 9AM - 6PM
Sun 12PM - 6PM

TDD (Telecommunications Device for the Deaf)

Type your request or question using this option.
800-943-4327

US Arts Sales

Get tickets to the symphony, ballet, theater and other arts events.
800-982-2787

Send Us a letter

Whether it's pen to paper or straight from your printer, address all mail to:

Ticketmaster
Attn: Fan Support
1000 Corporate Landing
Charleston, WV 25311

Canada Events

Please contact Ticketmaster Canada Fan Support.

International Events

Find contact info for specific countries at Ticketmaster International.