Drove into Dallas Sunday morning and loved that it was a breeze to find parking (we arrived only 30 mins early for a sold out show). Getting through security was a no issue, though upon reentry, there was a hiccup in consistency, I had to walk back to my truck to leave my bag I had previously walked in with. It was a little strange, but I didn't mind. The bathrooms and lobby areas were clean and kept maintained throughout the day. I didn't buy any food, but it seemed like lots of folks around me enjoyed what they bought at concessions.
As far as the host/Allen Event Center goes, this venue went above expectations. Staff/ushers in and throughout the stadium were courteous and informative. Personnel with soft skills make all the difference.
As for the event itself, the equalizer for the games weren't well balanced. It was difficult to hear the commentators and other sfx over certain sound effects playing in-game during the match. If I were to make a suggestion as well, the screen they used to show the match was a fine size, but icons displayed in it were hard to tell, even sitting closer up to the screen. There were two smaller screens on either side of the arena, and I would've liked to see point percentage/payload stats up there instead, to give the audience less cluttered viewing space on the main one. I think this would follow up on the same concept as having the individual players' stats on screens that were flanking the main big one (though it was a little difficult to tell the yellow ult charge bar from the light background). Minor nits, but overall an exciting and engaging experience. Commentators and desk crew definitely worked the crowd and got so much excitement ramped up during the matches.