Great Tennis, but USTA could do better.
by F. on 5/19/19USTA National Campus - OrlandoThe NCAA Tennis Division 1 Finals provided some exciting tennis, but the visitor experience at the USTA facility leaves much to be desired. I appreciated the shade tents they put at the top of the stands, but the layout was very poorly thought out and made bottle necks throughout the stands... leaving after the event took forever. The concession operations were subpar at best. They were poorly located, understaffed and there weren’t enough food trucks (2) to provide any variety, and one seemed like an odd choice for a sporting event. The bars provided for the event were fine; beer & wine near stadium seating, the full bar oddly located near the main building of the campus far from the courts. The evening event I attended ran until almost 10:15-30, but ALL the concessions closed around 9. I’d give the tennis a 10, but the USTA really needs to up their game and learn how to properly host an event. Maybe hire a real event planner.