All CategoriesConcertsSportsArts & TheaterFilmMisc
All DatesThis WeekendDate Range
DateName A-ZName Z-A
Sorry... there are currently no upcoming events.
What are the box office phone numbers?
For general reservations call (615) 458-3900. For group reservations of 10 or more and Private Charters call (615) 458-3932.
When is the box office open?
Sunday’s - 9:30 AM – 12:30 PM Tuesday’s - 9:30 AM – 5:00 PM Monday’s and Thursdays we are open 10:30 AM-7:30 PM Friday and Saturday – 9:30 AM – 7:00 PM Box Office – located directly across from Opry Mills Mall All of these are subject to change based on cruise schedule. Located adjacent to the dockside boarding area, directly across from the Apple Barn at Opry Mills
What payment types are accepted?
Cash, Visa, MasterCard, American Express, Discover
What are the will call rules?
WILL CALL HOURS: At least 2 hours before scheduled boarding time for all public cruises. Located adjacent to the dockside boarding area, directly across from the Apple Barn at Opry Mills DOORS OPEN: Boarding for each cruise will be the time indicated on ticket (30 minutes prior to departure)
What are the parking options at General Jackson?
Parking for General Jackson cruises is located across from the dockside boarding area in the Opry Mills parking lot. There is no charge for parking however space can be limited on weekends based on a high volume of traffic at Opry Mills.
Is there accessible seating?
This is an accessible venue An elevator is available for those who have difficulty with stairs to access the Texas Deck, the Upper Deck and the Main Deck. There is no elevator access to the Hurricane Deck. Once on board please see a crew member for assistance.
What are the general rules of General Jackson?
All passengers must have a boarding pass to board the boat. All bags and purses are subject to inspection prior to boarding. Wrapped packages are NOT permitted. It is suggested that any present brought on board be in a gift bag so that it can be inspected by the safety personnel. FIREARMS OR WEAPONS OF ANY KIND ARE NOT ALLOWED. NO outside food or beverages are permitted on the boat. DISCOUNT COUPONS: Any discount or coupon must be mentioned or presented prior to ticket purchase. Discounts and special offers are NOT retroactive. NO discounts are permitted for the Captain’s Tables seats or for the Fourth of July Evening Cruise. Please note that firearms and any type of weapons are not allowed aboard the General Jackson Showboat.
Are children allowed?
All children, regardless of age, must have a boarding pass in order to board the boat. Children must not be left unattended while on board.