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What are the box office phone numbers?
The Zoo can be reached at (216) 661-6500. The information line is (216) 635-3366.
When is the box office open?
The zoo opens daily at 10AM except Christmas and New Years Day. The Zoo hours are as follows: Winter (Labor Day to Memorial Day) Everyday from 10AM to 5PM Summer (Memorial Day to Labor Day) Monday thru Friday from 10AM to 5PM. Saturday and Sunday from 10AM to 7PM. The box office closes 1 hour prior to the end of the day.
What payment types are accepted?
The Box Office accepts Visa, MasterCard and cash.
What are the will call rules?
Will Call tickets can be picked up during regular Box Office hours any time prior to the event at the Box Office. Customers must present the actual credit card, a picture ID and the confirmation number.
What are the parking options at Cleveland Metroparks Zoo?
Parking is free.
What are the general rules of Cleveland Metroparks Zoo?
Recording devices are permitted, but no loud music. Professionals may receive permission to enter with cameras.
