Directions:

Southbound 280:
* Exit at Bird Avenue.
* Turn left onto Bird Avenue and continue as it becomes Autumn Street.

Northbound 280:
* Exit onto Route 87 (Guadalupe Pkwy) northbound.
* Exit either at Santa Clara Street or Julian Street.

Southbound R.87:
* Exit at Julian Street.

Northbound R.87:
* Exit either at Santa Clara Street or Julian Street.

Southbound 101:
* Exit onto R.87 (Guadalupe Pkwy)
* then exit at Julian Street.

Northbound 101:
* Exit onto Interstate 280 northbound.
* Then exit onto R.87 (Guadalupe Pkwy) northbound.
* Exit either Santa Clara Street or Julian Street.

Southbound 680:
* Southbound 680 becomes Interstate 280 northbound.
* Then exit onto Route 87 (Guadalupe Pkwy) northbound.
* Exit either Santa Clara Street or Julian Street.

Southbound 880:
* Exit at Coleman Avenue.
* Turn left onto Coleman Avenue (crossing over the freeway).
* Proceed on Coleman Avenue to Julian or Market Street.

Northbound 17:
* Exit onto Interstate 280 southbound and exit at Bird Avenue.
* Turn left onto Bird Avenue and continue as it becomes Autumn Street.

Parking:

There are a limited number of parking spaces available on site. The prices vary from $10.00 to $20.00. There are also many public and private lots situated near the Arena. The attendants accept only cash. Parking is also available outside of the Arena.
Sorry, no RV parking available.

Public Transportation:

BY:
The Bus - The following transportation agency bus routes offer convenient service to and from the arena: (Call (408) 321-2300 for Info.)
* Route 22 (Eastridge-Palo Alto)
* Route 64 (San Jose-Almaden Expwy)
* Express Route 180 (Fremont Bart-San Jose)
* Route 68 (Gilroy via Monterey Hwy)
* All buses offer disabled access *

* Light Rail - Take light rail to the Santa Clara St. station and you can walk to the arena or take the free arena shuttle bus. Extra light rail trains will be added for major arena events. Call (409) 321-2300 for more information.

* Bart - Take express bus route 180 from the Fremont bus station for direct service to and from the arena. Call (408) 321-2300 for info.

* Caltrain - Service from any Caltrain station between S.F. and San Jose (The San Jose Diridon Station) is available before and after all Sharks home games and other events. Call 1-800-660-4287 for exact departure and arrival times. For more information visit the Caltrain website at www.caltrain.com.

* Free Arena Shuttle (Sharks Games only) - Travels along 2nd St. to San Carlos, up 1st St. to Santa Clara, to the Arena. The shuttle stops at various places along this path. Service begins 90 minutes prior to events & operates every 15 Min. Call (408) 321-2300 for more information.

Box Office Numbers:

The ticket office can be reached at (408) 287-9200 during business hours.

Box Office Hours:

The Box Office is located at the South East corner of the Arena, on the corner of Santa Clara St and Autumn St.

Box Office hours are as follows:
Mon - Fri .......... 9:30 AM - 5:30 PM
Saturday & Sunday .... Closed

Types of Payment Accepted:

The Box Office accepts Cash , Visa , Mastercard and American Express as methods of payment.

Will Call:

Will call is available two hours prior to the start of the event.

Will call is part of the South Ticket Office, on Autumn St near Santa Clara St.

Customers must present the actual credit card used for the purchase, a photo ID and the Ticketmaster confirmation number in order to receive their tickets.

General Rules:

***UPDATE ***
ENHANCED SECURITY MEASURES!

The HP Pavilion at San Jose, Silicon Valley Sports & Entertainment, law enforcement agencies and the NHL have announced changes in Security measures for all Guests attending events at HP Pavilion.

All Guests will be subject to search, which may include the use of Electronic devices, pat downs and inspections of bags.
Only small purses and baby bags will be permitted in the Building.
Guests are discouraged from bringing unnecessary items to HP Pavilion Events.

* Shoes & shirts are required at all times within the building.
* No audio or video recorders are allowed in the arena for any event.
* There is no smoking allowed anywhere inside the arena. There are designated smoking sections provided outside of the arena.

Children Rules:

All ages are welcome.

For most events no ticket is required for ages 0-23 months, as long as they do not require a seat of their own.

For events such as "Sesame Street", "Barney", or "Dragon Tales" a ticket is required for anyone 12 months or older.

Miscellaneous:

Doors open one hour before event time.