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American Airlines Center

American Airlines Center Tickets

2500 Victory Avenue,  DallasTX  75201

Venue Information

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Venue Details


Parking is located on site and the charges are:

Blue Parking : $15-$20
Silver Garage: $20-$25
The Lexus Garage $20-$25
Orange Lot $30-$40 (when available)
D Surface Lot Parking : $30-$35 (when available)

Parking passes may be purchased in advance at the box office or at all TicketMaster outlets, charge by phone or on-line. Space permitting, you may purchase parking at the time of the event with cash or credit.

Public Transportation

Box Office Numbers

Box Office: 214.665.4797
Mavericks Group Sales (20 or more): 214.747.MAVS
Group Sales: 214.665.4269 (for events other than Mavericks & Star's Games)
Event Line: 214.665.4200
Parking Hotline: 214.665.4700
Dallas Mavericks: 214.747.6287
Dallas Stars: 214-467.8277

Box Office Hours

The Box Office is located on the NORTH Side (across from the Platinum Parking Garage):
Open Monday-Saturday 10:00am-5:00pm
Closed on non event Sundays

Box Office visitors should park in The Lexus Parking Garage during non-event hours.

American Airlines Center Box Office Policy:
Concert tickets will no longer be available for purchase at the American Airlines Center box office on the first day of ticket sales. Tickets for such non-team events may be purchased by the general public on the first day of ticket sales online at, by phone at 800-745-3000 and at Ticketmaster kiosks located inside Fiesta Foods, Macy's, Wal-Marts, and The Shops at Willow Bend Mall.
Remaining available tickets for any concert/event following the first day of general public ticket sales will be available for purchase at the American Airlines Center box office on the next business day that the box office is open.

Check out the new kiosk by the American Airlines Center Box Office and avoid lines at the box office! The Ticketmaster kiosk in operation 24 hours per day, 7 days per week. You can pick up your Ticketmaster will call and buy tickets for American Airlines Center events at the new kiosks located beside the American Airlines Center on the northeast corner. Picking up your will call is easy! Just tap the will call button on the main screen and swipe the credit card used for the purchase. The tickets will print automatically when your credit card is verified.

Types of Payment Accepted

Visa, MasterCard, Amex, Discover, Cash

Will Call

Tickets may be picked up in advance beginning 48 hours AFTER THE PURCHASE at the NORTH Box Office(hours are Monday - Saturday 10am-5pm).
- OR -
Beginning 2 hours prior to showtime tickets may be picked-up at the NORTH Box Office.
Tickets purchased on the DAY OF THE EVENT may only be picked-up beginning 2 hours prior to showtime at the NORTH Box Office.

Please bring actual credit card use to purchase the tickets, the confirmation number and valid photo ID.

American Airlines Center charges a $5.00 per envelope fee for outside will call. This fee will be charged for all third party events. The fee will not be charged for Dallas Mavericks, Dallas Stars or Dallas Vigilantes games. Suite Holders and Platinum Club members will not be charged the fee. All others dropping off will call at the American Airlines Center Box Office must pay the fee.

General Rules

No cameras or video
No outside food or beverage
No bottles or cans
No weapons or firearms
No illegal substances
No laser pointers, beach balls, frisbees etc.

Smoking NOT allowed inside the arena.
There are designated smoking areas outside the building

Children Rules

Most events (some family shows may be excluded) children 2 yrs and over are required to have a ticket.

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