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Cross Insurance Arena (Formerly Cumberland County Civic Center)

Cross Insurance Arena (Formerly Cumberland County Civic Center) Tickets

1 Civic Center SQ,  PortlandME  04101

Venue Information

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Venue Details


Cross Insurance Arena (formerly Cumberland County Civic Center) is located at 1 Civic Center Square, Portland ME 04101.

From the South: Maine Turnpike to exit 44 (S. Portland) take Interstate 295 to Portland (you will be on 295 when you pay the toll). Take Franklin street exit (7). Go straight through 4 traffic lights (you are on Franklin arterial). Turn right at 5th light(Middle street). Public safety building will be on the right. Go straight for 3 blocks (Middle street changes to Spring street). The Cross Insurance Arena is on right, almost directly across from the Holiday Inn by the Bay.
From North: Maine Turnpike to exit 45 (South Portland)follow signs for Interstate 295 to Portland. Same as above.


Attached parking garage to the facility. Also, ground parking located all around the facility. All charge for parking, various rates.

Box Office Numbers

General Information:(207) 775-3458

Box Office Hours

June through August:
Monday-Friday...9:30AM TO 4:30PM

September through May:
Suday hours vary depending on events

Types of Payment Accepted

Visa, Mastercard, American Express, Discover, Cash, Check (7 business days prior to event, call box office to verify check policy.)

Will Call

Pick up tickets at box office. Customer must present the actual credit card used to place order.

Accessible Seating

Accessible Seating is available at the box office and thru Ticketmaster.

General Rules

No bottles, cans, coolers, food, drinks, alcoholic beverages, fireworks, or smoking! No aerosol cans may be brought into the facility. Camera restrictions depend on the event.

Children Rules

Children welcomed at events. Discounts vary by event. Age for children to enter free varies by event. Usually under 2 is free. Call the box office for information.


General Admission Ticketing: A General Admission ticket does not guarantee a patron access to a specific area (floor or fixed seating) of the arena bowl, only admission to the venue. All floor access and elevated seating is on a first come first served basis. The number of patrons permitted access to the floor for a GA show will be determined by State Fire Code and may vary by event. The numbers printed on the ticket do not refer to any specific location but only to the order in which the tickets were printed. We encourage all patrons desiring floor access for a particular GA event to arrive early and be toward the front of the line when the doors open to the public.

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