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Stir Concert Cove-Harrah's Council Bluffs Casino & Hotel

Stir Concert Cove-Harrah's Council Bluffs Casino & Hotel Tickets

One Harrah's Blvd,  Council BluffsIA  51501

Venue Information

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Venue Details

Directions

From Iowa:
Take I-80 West to I-29 North, Exit 9th Avenue, turn left.

From Nebraska:
Take I-80 East to I-29 North, Exit 9th Avenue, turn left.

From Downtown Omaha:
Douglas St. Ramp to I-480, I-480 to I-29 South, Exit 9th Avenue, turn right.

From Eppley Airfield:
Take I-480 East to 1-29 South, Exit 9th Avenue, turn right.

Parking

Parking is located North of the venue.
Handicap parking is available West of the venue near the Harrah's main entrance.
Parking is free.

Box Office Numbers

BOX OFFICE: 712.329.6499

GROUPS: 712.329.6499

Box Office Hours

BOX OFFICE HOURS: Open 4 hours prior to show.

Types of Payment Accepted

Cash, AMEX, Mastercard, Visa, Discover

Will Call

Open 4 hours prior to show.
Customer must present actual credit card and valid photo ID.


Accessible Seating

WHEELCHAIR ACCESS: Handicap accessible seating is available for guests with disabilities and their companions; including guests with wheelchairs, hearing and visually impaired and guests with mobility impairments. Arrangements can be made by calling 712-329-6499. No special ticket required.

Service animals are welcome and request they remain on a leash or harness at all times. If you are bringing a service animal, please notify the venue at 712-329-6499 so seating can be arranged for you.

HEARING IMPAIRED: Upon request, a Sign Interpreter will be provided. Please contact the venue at 712-329-6499 at least three (3) weeks prior to the show.

ELEVATOR ACCESS: n/a

General Rules

CAMERAS: Non-professional, no flash permitted unless otherwise indicated.
RECORDING DEVICES: Are not permitted

What to Bring
• Backpacks/Purses (may be subject to search)
• Binoculars
• Blankets/Seat Cushions
• Cameras: non-professional/no flash - this is a show specific policy as determined by the artist, please call 712-329-6499 the day before the show to confirm policy
• Lawn Chairs
• Ponchos/Rain Coats if weather dictates
PLEASE NOTE: Due to artist restrictions, some items listed above may not be allowed for certain shows. Please call 712-329-6499 for show specific restrictions the week of the show.


What Not to Bring
• Outside food or beverage
• Animals: service animals are welcome
• Audio/Video Recording Devices
• Coolers & Picnic Baskets
• Umbrellas
• Firearms of any kind
• Fireworks, or any other pyrotechnic devices
• Frisbees
• Glass Bottles
• Illegal Substances of any kind
• In-line or Roller Skates, Skateboards, Scooters, Bicycles
• Laser Pointers
• Mace/Pepper Spray or any type of chemical spray
• Musical Instruments
• Weapons - of any kind

Our guests’ safety and enjoyment are our primary goals. You may be subject to search at certain events. Should you arrive with a restricted item in your possession, you will be asked to return it to your vehicle.
Harrah’s Stir Concert Cove reserves the right to refuse admission to anyone.

Children Rules

Stir Concert Cove is an All Ages Venue

Miscellaneous

Effective July 1, 2008, smoking will not be permitted in Stir Cove pursuant to the Iowa Smokefree Air Act. For more information or to register a complaint call 1-888-944-2247 or visit www.IowaSmokefreeAir.gov.

Cancellation Policy
All Stir Cove shows are rain or shine. The decision to cancel the show due to lightning will be based on a mutual agreement between Harrah’s Management and the Artist Management.

Refund Policy
If the artist plays for 30 minutes, no refunds will be given if the concert is stopped due to weather.
• All refunds will be given the next business day.
• All phone and online purchases will be automatically refunded to the credit card used to make the purchase.
• Guests who purchased their tickets on-site with a credit card will also automatically be refunded.
• Guests who purchased tickets with cash on-site must bring their tickets along with their receipt for a full refund.
• Guests who received complimentary tickets will NOT receive a refund.

CONCESSIONS:
Food and beverage vendors available. ATM located inside venue.

RESTAURANTS & HOTELS:
Harrah’s Casino & Hotel: 712.329.6000
360 Steakhouse
Stir Cove Backstage Grill
Fresh Market Square Buffet

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