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Radio City Music Hall

Radio City Music Hall Tickets

1260 6th Avenue,  New YorkNY  10020

Venue Information

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Venue Details

Directions

Radio City is located on 6th Avenue between 50th Street & 51st Street
1260 Avenue of the Americas
New York, NY 10020


Parking

Local Parking Garages
Rockefeller Center Garage - 48th St. between 5th & 6th Aves.
31 West 52nd St. - between 5th & 6th Aves.
51st St. Garage - 140 West 51st St. between 6th & 7th Aves.
7th Ave. Garage - 810 7th Ave. @ 52nd St. and Broadway
155 West 48th St. - between 6th & 7th Aves.


Public Transportation
By Bus:
Take the M5, M7 or M50 buses to Rockefeller Center/50th St.

By Subway:
Take the B, D or F trains to Rockefeller Center/50th St.


Box Office Numbers

General Information
(212) 247-4777

Group Sales
(212) 465-6100



Box Office Hours

Monday - Saturday: 10:00am to 8:00pm

* The Box Office will be open at 10:00am daily or 90 minutes before the 1st performance of the day, whichever is earlier and will stay open until 8:00pm or 30 minutes after the last performance of the day begins, whichever is later.

Sunday – Closed
If an event takes place on Sunday, Box Office will open 90 minutes before the event start time and remain open 1 hour after event start time for Will Call and tickets sales for the evening's event only.



Types of Payment Accepted

Cash, American Express, Visa, MasterCard

Will Call

Pick-up tickets anytime the day of the show during box office hours (see above). Customers must present the actual credit card used to place the order and a picture ID

Accessible Seating

RADIO CITY MUSIC HALL WHEELCHAIR AND TRANSFER SEATING POLICY:

Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions.

Accessible seating is intended for use by an individual with a mobility disability or other disability who requires the accessible features of accessible seating due to a disability, and that individual’s companions. Radio City Music Hall reserves the right to investigate potential misuse of accessible seating and to take all appropriate action against individuals who fraudulently obtain tickets for accessible seating. While tickets for accessible seating legitimately purchased for the use of an individual with disability may be transferred to another individual under the same terms and conditions applicable to other tickets, in the event such ticket is transferred to a non-disabled individual, Radio City reserves the right to transfer that individual to other available seating


TO ORDER WHEELCHAIR AND TRANSFER SEATING:
Tickets for people with accessible needs, subject to availability, may be purchased in several ways:

1) Call Ticketmaster at 866-858-0008

2) Call Radio City Music Hall's Accessible Services Department at (212)465-6115.

3) Visit Radio City Music Hall's Box Office (see box office hours above

4) Order Online with Ticketmaster (select your event from the list to the left)

For additional information regarding accessibility at Radio City Music Hall or to request any other accommodations, please call Radio City Music Hall's Disabled Services Department at (212) 465-6115 any weekday between 9:30am-4:30pm ET.


General Rules

ARRIVE EARLY: Please arrive one-hour prior to showtime. All packages, including briefcases and pocketbooks, will be inspected prior to entry.

All patrons will continue to go through a screening process upon entry. As delays are expected, Radio City Entertainment requests that for all events, ticket holders arrive as early as possible. Guests are strongly discouraged from bringing packages, briefcases, knapsacks and video equipment to the Music Hall. No Smoking Allowed Anywhere in the venue No Recording Devices No Outside Food or Drink


Children Rules

Children two years of age or older require a ticket for admittance into any event held at Radio City Music Hall. For some performances, children under two will be admitted without a ticket however, they must sit on the lap of their parent or guardian. Please see specific show policies applicable to children’s admissions.

Certain productions have different age requirements for tickets. Please see specific show for this information.

For "Barney" shows, children 12 months and older are required to have a ticket.

Miscellaneous

Service Animals
Pets are not permitted at Radio City.

Radio city has very specific policies related to service and emotional support animals. Please visit www.radiocity.com to obtain more information for admitting your animal.


Assistive listening devices (ALD’s) are available upon request.
Please visit guest services for assistance. There is no charge for this service, however some form of identification will be requested and returned to you, once the device is checked back in.

Wheelchair Storage:
For patrons who wish to transfer to a seat from their wheelchair, we will store your wheelchair in the rear of the seating section and issue you a claim check.

Elevators:
Elevators are available for use by guests with disabilities and service every level

General Rules
ARRIVE EARLY: Please arrive one-hour prior to show time. All packages, including briefcases and pocketbooks, will be inspected prior to entry. Please be mindful of traffic conditions, as Manhattan can be quite congested, especially during the holidays.

All patrons will continue to go through a screening process upon entry. As delays are expected, Radio City requests that for all events, ticket holders arrive as early as possible. Guests are strongly discouraged from bringing packages, briefcases, knapsacks and video equipment to the Music Hall

No smoking permitted anywhere in the venue.

No recording devices

No outside food or drink

Alcohol Management
For most events at Radio City Music Hall, alcoholic beverages are available for purchase. Radio City Music Hall staff is trained in the nationally recognized T.E.A.M. (Techniques for Effective Alcohol Management) Training program for responsible alcohol management. All guests may be required to show ID to purchase alcohol. Guests are not permitted to bring in alcoholic beverages from outside and may not leave with alcohol purchased inside Radio City. Management reserves the right to refuse the sale of alcohol to any guest.
Please be aware that it is the policy of The Madison Square Garden Company to require all guests who appear to be forty (40) years of age or younger to present a valid form of ID with proof of age in order to purchase alcoholic beverages at Madison Square Garden, Radio City Music Hall, The Beacon Theatre or The Chicago Theatre.

Pursuant to applicable State law, Radio City accepts only the following forms of identification:

• A valid driver’s license or non-driver identification card issued by the United States Government, a State Government, Commonwealth, Possession or Territory of the United States or a Provincial Government of Canada.
• A valid passport

• A valid U.S. military ID

Concessions:
Concession stands are located on every level of Radio City. There are food and beverage concession stands located in the Grand Lounge and on the First, Second, and Third Mezzanines. All concession stands are wheelchair accessible.

Merchandise:
A souvenir stand is located in the Grand Foyer.

Restrooms:
Restrooms are located in the downstairs waiting area and every mezzanine level. Restrooms are accessible.

Lost and Found:
Please contact the Security Command Center at (212) 485 - 7200 for items lost in Radio City Music Hall.


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