Directions:

From West
I-10 East to 7th Avenue south, take to Jefferson then go east.

From East
I-10 West to 7th Avenue south, take to Washington then go west to 1st Street south.

Parking:

Adjacent parking structure at 1st and Madison. Many other parking lots and structures within 10 minute walk of US Airways Center. Prices vary by event.

Parking and Direction hotline (602)514-8472

Box Office Numbers:

Northwest side of the building at Phoenix Suns Plaza.(602)379-7800
Suns Game Nights call (602)379-7867

Box Office Hours:

Monday - Friday: 10:00am - 5:00pm
Saturday - Sunday: closed except on event days and special on sales.

Types of Payment Accepted:

The US Airways Center accepts the following methods of payment at the Box Office:VISA MASTERCARD DISCOVER AMERICAN EXPRESS CASH, THE US AIRWAYS CENTER NO LONGER ACCEPTS CHECKS

Will Call:

The WILL CALL windows open two hours prior to events and are located on the Northwest side of the building at Phoenix Suns Plaza.
WILL CALL PICK-UP:
The US Airways Center requires that customers picking up WILL CALL tickets furnish the following:
1) PICTURE IDENTIFICATION THAT MATCHES THE PICK-UP NAME
2) CONFIRMATION NUMBER THAT MATCHES THE CUSTOMER ACCOUNT

ALTERNATE WILL CALL PICK-UP:
If another person, other than the person ordering and paying for the tickets, is picking up a WILL CALL order, the ALTERNATE PICK-UP name MUST be on the account. To get the alternate pick-up name noted on the account, the original purchaser MUST contact Ticketmaster at (1-800-745-3000), ask for customer service, verify account information and request alternate pick-up.

Accessible Seating:

PHOENIX SUNS:
To purchase accessible seats for the Phoenix Suns, subject to availability, please call the US Airways Center at (602)379-7867 or visit the US Airways Center's ticket office.

ARIZONA RATTLERS:
To purchase accessible seats for the Arizona Rattlers, Subject to availability, please call the US Airways Center at (602)379-8383 or visit the US Airways Center's ticket office.

PHOENIX MERCURY:
To purchase accessible seats for the Phoenix Mercury, subject to availability, please call the US Airways Center at (602)379-9622 or visit the US Airways Center's ticket
office.

ARENA CONCERTS AND OTHER EVENTS:
To purchase accessible seats for a concert or other event, subject to availability, please call the US Airways Center at (602)379-7800 or visit the US Airways Center's ticket office.

General Rules:

Sealed water bottles (1 litre or smaller) allowed in building. No other outside concessions allowed. No pets other than "assisting" animals.

The US Airways Center is a non-smoking facility. Smoking areas outside building are available, depending on event.

NON professional cameras only (depending on event).
No laser pointers.
No video cameras allowed.
No recorders allowed.

Children Rules:

Some events will require all attendees regardless of age to present a ticket for entry in to the US Airways Center. Please check the events ticket policies at the time of purchase.

Children age three (3) and above require a ticket for Phoenix Suns, Phoenix Mercury, Phoenix Roadrunners and Arizona Rattlers games.

Miscellaneous:

Guest Relations is available to assist with those unique situations that may require special attention.

Services provided include:
Lost and Found
Iten Check In
Switchboard
Message Center
Wheelchair Assist
Problem Solving
Lost Children
Accessible seating issues.

LOST OR STOLEN TICKETS:

The ticket purchaser is solely responsible for the tickets purchased.

TICKETS PURCHASED AT THE US AIRWAYS CENTER:Please contact the US Airways Center at (602)379-7800.
The US Airways Center will verify your ticket purchase information. Once the information has been verified, the US Airways Center will duplicate the tickets in the form of a written pass and the customer will be charged the face value of the pass. One (1) duplicate pass will be valid for multiple tickets if necessary. Payment will be due upon receipt of the duplicate pass.

TICKETS PURCHASED AT TICKETMASTER PHONES & ONLINE:
Please call (800) 745-3000 and
ask for Customer Service. The Customer Service
agent will collect information for Ticketmaster
to verify your ticket purchase and supply the
information to the US Airways Center Box Office.
Once the information has been verified by the US Airways Center, they will duplicate the tickets in the
form of a written pass to be picked up at the Box
Office for which the building will charge the customer the face value of the tickets. One (1) duplicate pass will be valid for multiple tickets if necessary. Payment will be due upon receipt of the duplicate pass at the US Airways Center.