Sacramento Kings

Sacramento Monarchs

Directions:

The ARCO Arena is located five minutes North of downtown Sacramento near the North East corner of Interstate 5 and Interstate 80. If you are traveling on I-80 West, exit at Truxel Rd. and follow the signs to ARCO Arena. If you are traveling on I-80 East please exit onto I-5 North toward Redding and continue North until you reach the Arena Blvd exit. Exit Arena Blvd and follow signs to Arena. You can also continue north on I-5 to Del Paso Road. Exit and follow the signs to ARCO Arena.

Parking:

Parking available on all sides of the ARCO Arena except for the North side.

Box Office Numbers:

916-928-6900

Box Office Hours:

The Box Office is open:
Monday-Friday: 10:00am - 6:00pm
Saturday: 10:00am - 4:00pm
Sunday: Closed

Box office is located on the south side of ARCO Arena

Types of Payment Accepted:

Cash, MC, Visa, AMX, DSC, and Personal Check (with ID). Checks presented electronically through TELECHECK for immediate approval.

Will Call:

Will Call tickets may be picked-up at the Venue Box Office
*If you decide to pick up your tickets at will call before the day of the event, you may not be able to do so until more than 2 business days after you have ordered them. For example, if a ticket is purchased on Saturday (i.e., not a business day) the ticket cannot be picked up until the following Wednesday. This restriction does not apply if the event is occurring during that time.

In order to receive their tickets customers must present:
*a photo I.D.
*the credit card used to make the purchase, and
*the confirmation number given at the time of purchase

THERE WILL BE NO ALTERNATE PICKUPS ALLOWED ON TICKETS DURING THE >>KINGS PLAYOFF SERIES<<. ALL TICKETS ORDERED MUST BE PICKED UP BY THE PERSON ORDERING. NO EXCEPTIONS.

In addition to the previous rules/restriction regarding Will CAll, the ARCO Arena adds the following:
1) Once the Will Call window closes, unclaimed tickets will not be available
2) In order to release tickets not in your name you need to submit a written letter of authorization along with a copy of the drivers license of the party whose name is on the account. *** This does not apply to Sacramento Kings Playoff games. Only the person who purchased tickets may pick them up at will call. ***
3) No information will be given over the phone as to the status of Will Call tickets. Information regarding how many tickets were left and who left the tickets at Will Call will not be released.
4) Tickets are not accepted for Will Call from patrons wishing to leave tickets for others.
5) No C.O.D.s are accepted at Will Call.
6) Will not change name at will call.

Accessible Seating:

** For guest purchasing tickets over the Internet who require Accessible seating, please contact the ARCO Arena Box Office at 916-473-4029 or emal ada@arcoarena.com. **

Elevators are located on all sides of the building.

For hearing impaired patrons, ARCO Arena requires at least 7 days prior notification for an interpreter.

Seeing eye dogs are allowed.

General Rules:

No Food or Beverages (including waters)
No Video Cameras. Still cameras are allowed for some events. Patrons should call ARCO Arena to verify.
No Smoking
No Alternate Pick Up is allowed for Will Call during the Kings Playoff Series. No Exceptions

Children Rules:

Children two (2) years and older MUST have a ticket. For "Wiggles" and "Barney" events, anyone ages one (1) and older MUST have a ticket.

Miscellaneous:

There are two ATM (money machines) located on the Main Concourse behind sections 110 and 124.

Concessions are on the North, South, East and West Main Concourse, as well as the fourth floor, North and South. Specialty foods are available at various areas on the Main Concourse.

The Courtesy Desk is located on the Main Concourse behind section 123.

ARCO Arena houses two buffet restaurants. The "Skyline Restaurant/Lounge" is located on the fourth floor behind Sections 201-204. The "Cantina Room" is located on the fourth floor behind Sections 213-216. These two restaurants are open for Kings and Monarchs games only. The VIP Lounge is located on the fourth floor behind Sections 218-222 and the West Lounge, located on the fourth floor behind Sections 208-209 both host special events only.

Patrons may call the ARCO Arena Food and Beverages department for reservations and information at (916) 928-8183.

There are designated areas for patrons to smoke. For most events these areas are located outside the Southwest entrance at Section 105 and outside the Northwest entrance at Sectoin 111.

** For guest purchasing tickets over the Internet who require Accessible seating, please contact the ARCO Arena Box Office at 916-928-6900. **