Directions:

From the West: Take I-10 East to the Superdome Exit
From the East: Take I-10 West to the Superdome Exit

Follow the signs from the exit to the Superdome

Parking:

Parking is available in the Superdome and nearby parking garages. Charges vary.

Superdome Parking Info: (504) 587-3805

Public Transportation:

RTA Transit System (busses) and Taxicabs are available

Box Office Numbers:

Box Office Phone: (504) 587-3822 - General
(504) 587-3805 - Parking

Box Office Hours:

Monday - Friday 9:00am-4:30pm


The box office is located at the Arena (Girod Street) ground level

Types of Payment Accepted:

The Box Office accepts Cash, Visa, Mastercard and American Express.This may vary on some events.

Will Call:

Location: Box Office (Girod Street) Ground Level
How Soon: 2 hours prior to showtime.

New Orleans Hornets:
90 mins prior to tip-off.

The customer must present actual credit card, picture ID, and confirmation number.

Accessible Seating:

Click Accessible link to request.

General Rules:

Items not allowed: NO Video cameras, Audio recorders NO Weapons
NO Outside food, cans or bottles

Smoking Policy: Smoking is ONLY allowed on the
North and East smoking balcony

NO SMOKING is allowed in the seating areas !!

Lost/Stolen Tickets: There is NO replacement for LOST tickets.
Stolen ticket replacement requests MUST
be accompanied by a police report

Children Rules:

There is no age limit for events at the Arena.
Children UNDER 2 years old are admitted free without occupying
a seat. This may vary on some events.

Miscellaneous:

******* KATRINA REFUND POLICIES ********

• Tickets Purchased through Ticketmaster.com and Ticketmaster Charge-By-Phone:

Consumers who purchased tickets through Ticketmaster Charge-By-Phone or online through ticketmaster.com will automatically receive a credit to the credit card used for the original ticket purchase for officially cancelled events. Please allow at least two weeks from the events official cancellation date to receive the credit card refund. Cancellation dates vary by event and event date.

• Tickets Purchased at Ticketmaster Ticket Centers:

Consumers who purchased tickets in person at Ticketmaster retail Ticket Center locations for officially cancelled events may receive their refund by returning their tickets to any Ticketmaster Ticket Center located in the Gulf region. For a complete list of Ticket Centers, including those located in the Gulf region, please visit: ticketmaster.com/h/stateselecttcenters.html

Consumers who purchased tickets at Ticketmaster retail Ticket Centers but are unable to go to a Ticket Center, may receive a refund for officially cancelled events by mailing their tickets along with the buyer’s full name, mailing address, and a daytime phone number to:

Ticketmaster
ATTN: TCR
225 E. Robinson St. #355
Orlando, FL 32801

Keep a photocopy of your tickets for your files and please allow at least four weeks for processing.

• Tickets Purchased at Venue Box Office:

Consumers who purchased tickets at the New Orleans Arena box office may receive a refund for officially cancelled events by mailing their tickets along with the buyer’s full name, mailing address, and a daytime phone number to:

Ticketmaster
ATTN: BOX
225 E. Robinson St. #355
Orlando, FL 32801

Keep a photocopy of your tickets for your files and please allow at least four weeks for processing.