Directions:

Located about 2 miles from uptown. The arena is on the south side of E. Independence Blvd. Take the New Briar Creek Road exit when coming from either direction on Independence Boulevard.

Parking:

Main parking lot: just south of the arena
Alternative: the merchandise mart on the other side of Briar Creek Road. 3000 combined spaces - $6 per car.

Box Office Numbers:

704-372-3600 - Main Office
704-335-3125 - Group Sales

Box Office Hours:

The box office is located on the south side of the arena facing the parking lot. Open Monday-Friday; 10:00am-5:00pm.

Types of Payment Accepted:

Cash, Visa, Mastercard, American Express & Discover

Will Call:

Will call opens 90 min. prior to show time in the box office.

PLEASE BRING A PICTURE ID, THE ACTUAL CREDIT CARD USED TO PURCHASE THE TICKETS, AND YOUR ORDER NUMBER.

Accessible Seating:

This venue is accessible.

General Rules:

- No bottles or cans
- No flash cameras or video cameras

Children Rules:

**SPECIAL RULES FOR SESAME STREET LIVE**
-Children ages 1 AND UP are REQUIRED to have a ticket.

*NORMAL CRICKET ARENA CHILDRENS RULES*
All children under 2 will be admitted free if they sit on someone's lap. (NOT APPLICABLE FOR SESAME STREET LIVE.