Agreement
By purchasing a Sports Package, you agree to the following terms and conditions on behalf of yourself and any accompanying minor. Sports Packages are brought to you by TBG Fan Experiences, a company that operates independently from Ticketmaster. TBG Fan Experiences is solely responsible for all travel arrangements and accommodations, services and events that constitute the Sports Package and Ticketmaster shall have no liability or responsibility to you in connection with the Sports Package. You agree that neither Ticketmaster nor TBG Fan Experiences shall be liable for personal injury, property damage, or damages resulting from inconvenience, loss of time, or loss of any nature arising out of the act, omission or negligence of any motor coach company, venue, hotel or any person rendering any services or accommodation in connection with the travel package. Furthermore, neither Ticketmaster nor TBG Fan Experiences is in any way responsible for any injury, damage, or loss due to reason of theft, accident, mechanical breakdown, government action, weather, failure to make timely payments, or any reason beyond the control of those parties. By clicking “I accept” below, you agree that you have read and fully understand these terms and conditions.

Cancellations and Refunds
Before purchasing a Sports Package, carefully review your package details. Ticketmaster cannot issue exchanges or refunds after a Sports Package has been purchased or for lost, stolen, damaged or destroyed tickets. Ticketmaster has no responsibility or liability for issuing refunds. We recommend that you consider purchasing trip cancellation insurance. Exceptions to this policy cannot be made for any reason, including weather, acts of God, terrorism, civil unrest, personal or medical emergencies. If an event is cancelled or postponed for any reason, you are entitled to a refund of all deposits paid by and not yet utilized by TBG Fan Experiences to purchase package components, and TBG Fan Experiences will use its best efforts to obtain refunds for any package components already purchased.

Documentation and Personal Identification
It is the responsibility of each individual traveler to obtain any documentation required for his or her trip such as passports, visas, birth certificates and photo identification. Travelers entering the United States and Canada are required to show proof of citizenship for entry. Those denied at any border will not be entitled to any refund.

Hotel Accommodations
You agree to be responsible for all incidental charges incurred in excess of those covered by the package. Incidental charges may include food, beverages, telephone use, internet use, movies, video games, parking fees, and other hotel charges. All hotels require a credit card or deposit for incidental charges at time of check-in. TBG Fan Experiences reserves the right to substitute confirmed hotels with comparable accommodations at either its own or the hotel’s discretion. Accommodations are subject to availability. Extra hotel nights are generally available upon request for an additional cost through the hotel.

CONDITIONS: All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Required payments must be received by Ticketmaster in order to confirm any reservation. TBG Fan Experiences and Ticketmaster reserve the right to accept or decline any transaction or to cancel a package in their sole discretion.

DISCLAIMER AND RESPONSIBILITY: Services provided in conjunction with these programs are rendered by suppliers acting as independent contractors and not as agents or employees of Ticketmaster. Ticketmaster therefore is not responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to you or your travel companions or group members.

TICKETMASTER DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF TBG FAN EXPERIENCES OR ANY THIRD PARTY, TICKETMASTER USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE TICKETMASTER SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE TICKETMASTER SERVICE. TICKETMASTER IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF TBG FAN EXPERIENCES, ANY VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.

You hereby voluntarily assume all risks associated with the event and the Sports Package. Your purchase of a Sports Package shall constitute an acknowledgement of and consent to these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. If an act of God, unavoidable accident, strike or other labor dispute, fire, riot or civil commotion, government action or decree, inclement weather or any other event beyond the control of TBG Fan Experiences or Ticketmaster makes it impossible or illegal to provide tickets, travel arrangements, accommodations, or any element of the package purchased, Ticketmaster shall not be obligated to you in any manner, and you hereby hold Ticketmaster harmless for any damages or claims resulting therefrom.

PHYSICAL DISABILITY: Any physical disability that may require special attention or treatment must be reported when the reservation is requested so that appropriate arrangements can be made.

PACKAGE CONTENTS: All tickets and package contents will be shipped to you from TBG Fan Experiences via UPS prior to your event date to the shipping address you provided. Event credentials for special events such as Bowl Games and Super Bowl may be will-call pick-up only. If any changes are made to your order or additional packages are ordered at a later date, packages may be shipped separately.

TICKETS: Ticketmaster is not necessarily in physical possession of event tickets at the time a booking is made or accepted. Tickets cannot be guaranteed together in quantities greater than two (2).

LOST TICKETS: You are responsible to safeguard your tickets, once received. They cannot be replaced if lost, stolen or destroyed. In limited circumstances where TBG Fan Experiences is able to replace tickets, there will be a minimum fee equal to the face value of ticket, plus a $25 fee.

RESALE POLICIES: No third-party companies may be used for the resale of packages or any events offered by TBG Fan Experiences. Violation will result in the immediate revocation of tickets and event credentials. No refund of any kind will be issued to groups and individuals in violation of the above policies.