* Please note seating configurations may vary market-by-market
** Member participation in Meet & Greet and Photo Opportunity can vary by market. Photo opportunity will be in the group as per your booking
*** Soundcheck times and member participation subject to vary by market; soundcheck typically includes a performance of 2-3 songs

Please note that `'The American Idol VIP Meet & Greet Experience' and `The American Idol VIP Soundcheck Experience' package purchasers will be contacted via e-mail a few days prior to the actual show date with additional details specific to their VIP package program. Diamond VIP package purchasers do not need to be contacted with any additional details. Information will sent to the e-mail address provided at the time of purchase. Merchandise may be distributed on-site or shipped directly to the purchaser. In the event merchandise is shipped, it will be sent to the address provided at the time of purchase. VIP merchandise is not required for venue entry. Delivery of VIP merchandise could occur after event date. There are no guarantees that VIP merchandise will arrive in advance of show date - please make sure to take this into consideration when purchasing a VIP Package. All preshow VIP programs & times may vary by market and are subject to modification at any time for any reason. `'The American Idol VIP Meet & Greet Experience' and `The American Idol VIP Soundcheck Experience' package tickets are will-call only. Will-call tickets may only be collected the evening of the event. All packages are non-transferable; no will-call name changes will be permitted under any circumstances. The person who purchases the tickets must be the same person who claims the tickets at will-call with a valid identification. Package purchases are restricted to U.S. & Canadian addresses only. Merchandise (if shipped) will not be sent outside of the U.S. or Canada under any circumstances. The information provided at the time of purchase (name, e-mail, address, etc) is the same information that will be utilized for shipping and individual contact requirements where applicable. The artist, tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. Commemorative VIP laminates are for commemorative purposes only. The VIP laminate does not gain or authorize access into the venue, VIP or any backstage areas.