Retail Locations
Below is a list of all Retail Locations in NY. When popular events go on sale, certain
Retail Location Policies may apply.
Retail Location Policies may apply.
Retail Locations In NY
* Accepts credit cards § Provides in-store pickup # Accepts/Sells Ticketmaster Gift Cards
| City | Store Name | Address | Zip |
| Albany | * Coconuts | Stuyvesant Plaza | 12203 |
| Albany | * FYE | Crossgates Mall 120 Washington Avenue |
12203-6305 |
| Albany | * Palace Theatre (Coming Soon) | 19 Clinton Avenue | 12207 |
| Amherst | * # Macy's | Boulevard Mall 1255 Niagara Falls Boulevard |
14226 |
| Ardsley | * # Captain Video | 731 Saw Mill River Road | 10502 |
| Astoria | * FYE | 3163 Steinway Street | 11103 |
| Batavia | * Sam Goody | 419 West Main Street | 14020 |
| Bay Shore | * # Macy’s | South Shore Mall 1653 Sunrise Highway |
11706 |
| Binghamton | * # Boscovs | 11-13 Court Street | 13901 |
| Binghamton | Broome County Arena | One Stuart Street | 13901 |
| Blasdell | * # FYE | 3701 Mckinley Parkway | 14219 |
| Bronx | * FYE | 2188A White Plains Road | 10462 |
| Bronx | * FYE | 5540 Broadway | 10463 |
| Bronx | * # Macy’s | 1441 Metropolitan Ave. | 10462 |
| Bronx | * # Records & Stuff | 66 Westchester Square | 10461 |
| Brooklyn | * FYE | 2141 86th Street | 11214 |
| Brooklyn | * FYE | 2097 Ralph Street | 11234 |
| Brooklyn | * # Macy’s | Kings Plaza 5400 Avenue U |
11234 |
| Brooklyn | * # Macy’s | 422 Fulton St. | 11201 |
| Buffalo | * Shea's Performing Arts Center | 646 Main Street | 14202 |
| Cheektowaga | * # Macy's | Walden Galleria Mall Walden Galleria Drive |
14225 |
| Clifton Park | * FYE | 5 Clifton Country Road | 12065 |
| Colonie | * FYE | Colonie Center 1425 Central Avenue |
12205 |
| Commack | * # Macy’s | 2 Veterans Memorial Hwy | 11725 |
| Corning | * # Information Center of Corning | 1 Baron Steuben Place | 14830 |
| Cornwall | * # Sound Trax | 262 Main Street | 12518 |
| Delmar | * FYE | Delaware Plaza | 12054 |
| Dewitt | * # Macy's | Shoppingtown Mall Erie Boulevard East |
13214 |
| Douglaston | * # Macy’s | 242-02 61St Ave. | 11362 |
| Elmhurst | * # Macy’s | Rego Park, 90-01 Queens Blvd | 11373 |
| Flushing | * # Macy’s | 136-50 Roosevelt Ave. | 11354 |
| Garden City | * # Macy’s | Roosevelt Field, 630 Old Country Rd. | 11530 |
| Geneva | * # Area Records | 74 Seneca Street | 14456 |
| Glens Falls | * Glens Falls Civic Center | 1 Civic Center Plaza | 12801 |
| Greece | * # Macy's | Greece Towne Mall 397 Greece Ridge Center |
14626 |
| Horseheads | * # Macy's | Arnot Mall 3300 Chambers Road South |
14844 |
| Huntington Station | * # Macy’s | Walt Whitman Mall 160 Walt Whitman Road |
11746 |
| Irondequoit | * # House of Guitars | 645 Titus Avenue | 14617 |
| Irondequoit | * # Macy's | Irondequoit Mall 1 Irondequoit Mall Drive |
14622 |
| Ithaca | * FYE | 40 Catherwood Road Pyramid Mall |
14850 |
| Johnson City | * # Macy's | Oakdale Mall 223 Reynolds Road |
13790 |
| Kingston | * # Macy's | Rt. 9W Hudson Valley Mall |
12401 |
| Lakewood | * FYE | 318 East Fairmont Avenue | 14750 |
| Latham | * Coconuts | Latham Farms Mall 579 Troy-Sch dy Road |
12110 |
| Levittown | * FYE | 3601 Hempstead Turnpike | 11756 |
| Manhasset | * # Macy's | 1100 Northern Blvd. | 11030 |
| Massapequa | * # Macy's | Sunrise Mall 400 Sunrise Mall |
11758 |
| Middletown | * # Macy's | 1 Galleria Drive @ Crystal Run | 10940 |
| Middletown | * # Sound Trax | 157 Dolson Avenue | 10940 |
| Monroe | * # Sound Trax | 8 Lake Street | 10950 |
| New Hartford | * # Macy's | Sangertowne Mall Routes 5 & 5A |
13413 |
| New York | * FYE | 1290 Avenue of the Americas | 10104 |
| New York | * # Disc-O-Rama | 40 Union Square East | 10003 |
| New York | * # Disc-O-Rama | 44 West 8Th Street | 10011 |
| New York | * # J & R Music | 23 Park Row | 10038 |
| New York | * # Macy’s | Herald Square, 151 West 34Th Street | 10001 |
| New York | * # NBA Store | 666 5th Avenue @ 52nd | 10022 |
| Newburgh | * FYE | 1401 Route 300 Suite 127 |
12550-2990 |
| Oswego | * SUNY Oswego | 101A Hewitt Union | 13126 |
| Pomona | * # Captain Video | Rt 202 Pacesetter Park | 10970 |
| Port Chester | * FYE | 449 Boston Post Road | 10573 |
| Poughkeepsie | * # Macy's | 790 South Road | 12601 |
| Queensbury Plaza | * Coconuts Music & Movies | 756 Upper Glen Street | 12804 |
| Rochester | * # Macy's | 23 Miracle Mile Drive | 14623 |
| Rochester | * # Ticket Express | 875 East Main Street | 14604 |
| Saratoga Springs | * Coconuts Music & Movies | Wilton Mall | 12866 |
| Schenectady | * # FYE | 2 Campbell Rd. | 12306 |
| Selden | * FYE | 235 Independence Plaza | 11784 |
| Shirley | * FYE | 1001 Montauk Highway | 11967 |
| Staten Island | * FYE | 34 Barret Avenue | 10302 |
| Staten Island | * # Macy’s | Staten Island Mall 112 Richmond Hill Rd |
10314 |
| Syracuse | * # Macy's | Carousel Mall 9509 Carousel Center |
13290 |
| Syracuse | Oncenter Box Office | Onondaga County War Memorial, 800 South State Street | 13202 |
| Utica | * Stanley Performing Arts Center | 259 Genesee Street | 13501 |
| Valley Stream | * # Macy’s | 1000 Green Acres Mall | 11581 |
| Victor | * # Macy's | Eastview Mall 7979 Victor-Pittsford Road |
14564 |
| West Babylon | * FYE | 703 West Montauk Highway | 11704 |
| West Nyack | * # Macy's | 1920 Palasides Center Drive | 10994 |
| White Plains | * # Westchester County Center | Central Avenue & Bx. River Parkway | 10607 |
| Williamsville | * # FYE | 6743 Transit Road | 14221 |
| Yonkers | * # Macy’s | 800 Cenral Park Ave | 10704 |
| Yorktown Heights | * # Captain Video | 373 Downing Street | 10598 |
| Yorktown Heights | * FYE | 650 Lee Blvd. | 10598-1100 |
| Yorktown Heights | * # Macy’s | Jefferson Valley Mall 700 Lee Blvd & Route 6 |
10598 |
* Accepts credit cards § Provides in-store pickup # Accepts/Sells Ticketmaster Gift Cards
When high demand events are placed on sale to the public, the following rules are typically implemented to help manage the large number of customers who may arrive at a Retail Location to purchase tickets. (Hint: Though events could go on sale at any time, many events are placed on sale on Friday or Saturday at 10am or Noon):
You should plan to arrive at Retail Locations no more than one hour in advance of the event onsale time.
Overnight camping is not allowed.
A Random Number Distribution (RND) procedure will be used to determine line order at Retail Locations if two or more customers are present to purchase tickets at the time the event goes on sale.
All Retail Location sales are subject to geographic restrictions.
Please contact your local Ticketmaster Phone Center number for specific information regarding the availability of events at your desired Retail Location.
NOTE: Retail Locations sell tickets in person. You must be physically present at the Retail Location to purchase your tickets. They do not sell tickets over the phone. Do not call the retail locations to purchase tickets!
