When high demand events are placed on sale to the public, the following rules are typically implemented to help manage the large number of customers who may arrive at a Retail Location to purchase tickets. (Hint: Though events could go on sale at any time, many events are placed on sale on Friday or Saturday at 10am or Noon):

You should plan to arrive at Retail Locations no more than one hour in advance of the event onsale time.

Overnight camping is not allowed.

A Random Number Distribution (RND) procedure will be used to determine line order at Retail Locations if two or more customers are present to purchase tickets at the time the event goes on sale.

All Retail Location sales are subject to geographic restrictions.

Please contact your local Ticketmaster Phone Center number for specific information regarding the availability of events at your desired Retail Location.

NOTE: Retail Locations sell tickets in person. You must be physically present at the Retail Location to purchase your tickets. They do not sell tickets over the phone. Do not call the retail locations to purchase tickets!

For locations that provide In-Store Pickup: Only the cardholder can pick up the ticket(s) ordered. To receive the ticket(s), just let the ticket seller at the store know you have placed an order over the phone or internet, and you are there to pick up your tickets. You must present a valid picture I.D. and the credit card used to place this order.

• Help