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Contact Info for Ticketmaster Virginia


Customer Service Hours

All hours listed in Eastern time:

Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 6 PM
Ticketmaster Express*
866-448-7849

Regional Phone Numbers
Blacksburg540-951-8427
Lynchburg434-846-8100
Northern Virginia*703-573-SEAT (7328)
Richmond804-262-8100
Richmond Arts804-262-8003
Roanoke540-343-8100
Virginia Beach757-671-8100
Williamsburg757-872-8100

TDD (Telecommunications Device for the Deaf)
877-474-4TDD (833)

Retail Locations
Find a retail location near you.

Email
We ask that prior to contacting us via email, that you view our help page for answers to many common questions customers may have. If you are unable to locate an answer to your question once you have viewed an answer, you may visit the Ask a Question tab.

Mailing Address
Ticketmaster
attn. Customer Care
1000 Corporate Landing
Charleston, WV 25311

For events in Washington DC, Maryland, and Northern Virginia:
PO Box 6745
Largo, Maryland
20774

Still Have Questions?
Answers to many of your questions can be found in the Help section of Ticketmaster.com in FAQs.

*For fast and easy access to event tickets, call Ticketmaster Express at 866-4-IVR-TIX (866-448-7849). This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note you will not be able to speak with a Ticketmaster representative using Ticketmaster Express. For information concerning previously purchased tickets or to speak with a representative, please call your local Ticketmaster charge-by-phone number. NOTE: Events taking place in Northern Virginia are not accessible on Ticketmaster Express, please call 703-573-SEAT (7328) for assistance.