Contact Us
Contact Info for Ticketmaster Virginia
Customer Service Hours
All hours listed in Eastern time:Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 6 PM
866-448-7849
Regional Phone Numbers
| Blacksburg | 540-951-8427 |
| Lynchburg | 434-846-8100 |
| Northern Virginia* | 703-573-SEAT (7328) |
| Richmond | 804-262-8100 |
| Richmond Arts | 804-262-8003 |
| Roanoke | 540-343-8100 |
| Virginia Beach | 757-671-8100 |
| Williamsburg | 757-872-8100 |
TDD (Telecommunications Device for the Deaf)
877-474-4TDD (833)
Retail Locations
Find a retail location near you.
We ask that prior to contacting us via email, that you view our help page for answers to many common questions customers may have. If you are unable to locate an answer to your question once you have viewed an answer, you may visit the Ask a Question tab.
Mailing Address
Ticketmaster
attn. Customer Care
1000 Corporate Landing
Charleston, WV 25311
For events in Washington DC, Maryland, and Northern Virginia:
PO Box 6745
Largo, Maryland
20774
Still Have Questions?
Answers to many of your questions can be found in the Help section of Ticketmaster.com in FAQs.
*For fast and easy access to event tickets, call Ticketmaster Express at 866-4-IVR-TIX (866-448-7849). This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note you will not be able to speak with a Ticketmaster representative using Ticketmaster Express. For information concerning previously purchased tickets or to speak with a representative, please call your local Ticketmaster charge-by-phone number. NOTE: Events taking place in Northern Virginia are not accessible on Ticketmaster Express, please call 703-573-SEAT (7328) for assistance.