Contact Us
Contact Info for Ticketmaster Virginia
Customer Service Hours
All hours listed in Eastern time:Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 6 PM
866-448-7849
National Sales (Excluding Northern Virginia)
800-745-3000
National Arts (Excluding Northern Virginia)
800-982-2787
Regional Numbers (Northern Virginia Only)
202-397-7328
800-551-7328
Customer Service (Northern Virginia Only)
| Local | 301-808-2405 |
| Out of State | 800-527-6384 |
TDD (Telecommunications Device for the Deaf)
800-943-4327
Retail Locations
Find a retail location near you.
National Customer Service
800-653-8000
Please note that this line is for inquiries about previously placed orders only. To order tickets, please call 800-745-3000.
We ask that prior to contacting us via email, that you view our help page for answers to many common questions customers may have. If you are unable to locate an answer to your question once you have viewed an answer, you may visit the Ask a Question tab.
Mailing Address
Ticketmaster
attn. Customer Care
1000 Corporate Landing
Charleston, WV 25311
For events in Washington DC, Maryland, and Northern Virginia:
PO Box 6745
Largo, Maryland
20774
Still Have Questions?
Answers to many of your questions can be found in the Help section of Ticketmaster.com in FAQs.
*For fast and easy access to event tickets, call Ticketmaster Express at 866-4-IVR-TIX (866-448-7849). This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note you will not be able to speak with a Ticketmaster representative using Ticketmaster Express. For information concerning previously purchased tickets or to speak with a representative, please call our national toll free Ticketmaster sales number. NOTE: Events taking place in Northern Virginia are not accessible on Ticketmaster Express, please call 703-573-SEAT (7328) for assistance.