Contact Us
Contact Info for Ticketmaster New York
Customer Service Hours
All hours listed in Eastern time:Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 6 PM
866-448-7849
National Sales
800-745-3000
National Arts
800-982-2787
Other Helpful Numbers
| AMEX Gold Card | 800-NOW-AMEX (669-2639) |
| Broadway Inner Circle | 212-307-4599 |
| Broadway Premium | 212-220-0500 |
| Broadway Performing Arts | 212-307-4100 |
| Disney on Broadway | 212-307-4747 |
| MSG Hotline | 212-307-5554 |
| NBA | 800-4NBA-TIX (622-849) |
| MSG/Radio City Hotline | 212-307-1000 |
| Spanish Language | 212-307-4757 |
| U.S. Open | 866-673-6849 |
| WNBA Hotline | 877-WNBA-TIX (962-2849) |
| Yankees Hotline | 212-307-1212 |
TDD (Telecommunications Device for the Deaf)
800-943-4327
Retail Locations
Find a retail location near you.
National Customer Service
800-653-8000
Please note that this line is for inquiries about previously placed orders only. To order tickets, please call 800-745-3000.
We ask that prior to contacting us via email, that you view our help page for answers to many common questions customers may have. If you are unable to locate an answer to your question once you have viewed an answer, you may visit the Ask a Question tab.
Mailing Address
Ticketmaster
attn. Customer Care
1000 Corporate Landing
Charleston, WV 25311
Still Have Questions?
Answers to many of your questions can be found in the Help section of Ticketmaster.com in FAQs.
*For fast and easy access to event tickets, call Ticketmaster Express at 866-4-IVR-TIX (866-448-7849). This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note you will not be able to speak with a Ticketmaster representative using Ticketmaster Express. For information concerning previously purchased tickets or to speak with a representative, please call your local Ticketmaster charge-by-phone number.
