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Contact Info for Ticketmaster Illinois


Customer Service Hours

All hours listed in Central time:

Monday-Friday: 9 AM - 9 PM
Saturday: 9 AM - 8 PM
Sunday: 9 AM - 6 PM
Ticketmaster Express*
866-448-7849

Regional Phone Numbers
Belleville618-222-2900
Champaign217-351-2626
Chicago312-559-1212
Danville217-442-3434
Dubuque563-557-8497
Normal309-454-5500
Peoria309-676-8700
Spencer712-262-4554
Springfield217-544-9400

Other Helpful Numbers
Arts Line312-902-1500
Broadway in Chicago312-902-1400
White Sox312-831-1SOX (769)
WNBA Hotline877-WNBA-TIX (962-2849)

TDD (Telecommunications Device for the Deaf)
877-474-4TDD (833)

Retail Locations
Find a retail location near you.

Email
We ask that prior to contacting us via email, that you view our help page for answers to many common questions customers may have. If you are unable to locate an answer to your question once you have viewed an answer, you may visit the Ask a Question tab.

Mailing Address
Ticketmaster
attn. Customer Care
1000 Corporate Landing
Charleston, WV 25311

Still Have Questions?
Answers to many of your questions can be found in the Help section of Ticketmaster.com in FAQs.

*For fast and easy access to event tickets, call Ticketmaster Express at 866-4-IVR-TIX (866-448-7849). This self service information and ticket purchasing line is available for the majority of events handled by Ticketmaster. Please note you will not be able to speak with a Ticketmaster representative using Ticketmaster Express. For information concerning previously purchased tickets or to speak with a representative, please call your local Ticketmaster charge-by-phone number.