Customer Service
U.S. Events
If you have a question or concern regarding an event in the continental U.S., please contact us via:
Check Your Order
You can check the status of your order anytime by visiting your My Ticketmaster account. You can also customize your alerts, store your billing information for fast and easy checkout, as well as print your TicketFast tickets!
Canadian Events
Contact Ticketmaster Canada Customer Service with questions regarding events in Canada.
International Events
For information regarding events outside of the continental U.S. and Canada, visit the Help section of the international site for your event. Find a directory of our international sites at Ticketmaster International.
Have Question?
Get fast answers to your questions by visiting our Frequently Asked Questions section. Just select the appropriate topic and enter your keyword in the search box to find your answer. If you are unable to locate an answer, or require further assistance, click the "Ask a Question" tab at the top of the answer you are viewing. Then complete and submit the form to contact Customer Service by email. We will generally respond within 12 hours, barring unexpected volume.
Get fast answers to your questions by visiting our Frequently Asked Questions section. Just select the appropriate topic and enter your keyword in the search box to find your answer. If you are unable to locate an answer, or require further assistance, click the "Ask a Question" tab at the top of the answer you are viewing. Then complete and submit the form to contact Customer Service by email. We will generally respond within 12 hours, barring unexpected volume.
If you have a question or concern regarding an event in the continental U.S., please contact us via:
- E-mail - Our customer service representatives will respond to your e-mail as soon as possible.
- Phone or Mail - Use the drop down menu below to find contact information for your area. If your state or region is not represented, please select the state or region nearest you.
Check Your Order
You can check the status of your order anytime by visiting your My Ticketmaster account. You can also customize your alerts, store your billing information for fast and easy checkout, as well as print your TicketFast tickets!
Canadian Events
Contact Ticketmaster Canada Customer Service with questions regarding events in Canada.
International Events
For information regarding events outside of the continental U.S. and Canada, visit the Help section of the international site for your event. Find a directory of our international sites at Ticketmaster International.
