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Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster in its discretion. This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. By clicking on the "Find Tickets" button, or otherwise using this web site, you agree to the Terms of Use which, among other things, prohibit using automatic processes to access this web site or requesting excessively large amounts of web pages.
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RADIO CITY MUSIC HALL WHEELCHAIR AND TRANSFER SEATING POLICY:
Wheelchair and Transfer seating is reserved exclusively for patrons with accessible needs and their companions. Only one Wheelchair or Transfer Seat(with one companion ticket) can be purchased per transaction. Any additional companion seats (Standard Admission) must be purchased in a separate transaction.
Accessible seating (Wheelchair and Transfer) is reserved for the exclusive use of patrons with accessible needs and their companions and the purchase or use of these seating locations by individuals that do not have accessible needs is strictly prohibited and can result in ejection and/or forfeiture of ticket price.
Improper use of Wheelchair and Transfer seating locations by patrons without accessible needs is strictly prohibited and can result in revoked ticket privileges without refund. Only one Wheelchair (wheelchair used as seat) or Transfer Seat (wheelchair user transfers to actual seat) with one companion ticket can be purchased per transaction. Any additional companion seats must
be purchased in a separate transaction using the Standard Admission.
TO ORDER WHEELCHAIR AND TRANSFER SEATING:
Tickets for people with accessible needs, subject to availability, may be purchased in several ways:
1) Call Ticketmaster at (212) 307-7171.
2) Call Radio City Music Hall's Accessible Services Department at (212)465-6115.
3) Visit Radio City Music Hall's Box Office.
4) Order Online - To order online:
a) Press the "Back" button below to close this page.
This will return you to the order form.
b) When the order form is displayed, choose the type (Wheelchair, Transfer OR Standard Admission) and quantity of tickets you desire.
c) Select the section and delivery method, then press the "Look for Tickets" button, then follow the
instructions displayed on each page.
Telephone Number(s):
Ticketmaster: (212) 307-7171
Radio City Music Hall's Accessible Services Department: (212)465-6115.
Service Hours:
For additional information regarding accessing Radio City Music Hall or to request any other accommodations, please call Radio City Music Hall's Accessible Services department at (212) 465-6115 any weekday between 9:30am-4:30pm.
The following American Express Card members are eligible for this benefit:
Domestic and International: Gold Card, Platinum Card® and Centurion® Card; International Dollar Cards; Corporate Platinum Card and the Executive Business Card; Business Gold Card; Business Platinum Card and Business Centurion Card from OPEN: The Small Business Network®, if issued by American Express Travel Related Services Company Inc.; American Express Centurion Bank; American Express Bank, FSB; Platinum Delta SkyMiles® Credit Card; Delta Reserve Credit Card from American Express, Platinum Delta SkyMiles® Business Credit Card; and Delta Reserve for Business Credit Card from American Express
To purchase your American Express® Preferred Seating tickets online:
- Enter the quantity of tickets desired in the "American Express® Preferred Seating" prompt.
- In the "enter password" prompt, if you are a Domestic Card member, enter the 10-digit Customer Service phone number located on the back of your Card. If you are an International Card member, enter your promotional code.
- Submit your request. (click "Look for Tickets" button)
Please note that the tickets available through the American Express® Preferred Seating program are available exclusively for qualifying Card members at no additional cost. Standard Ticketmaster service charges apply. American Express® Preferred Seating tickets are subject to availability and apply to select events.
If you are a Domestic Card member, for more information on Preferred Seating, please call 1-800-448-TIKS or visit American Express. If you are an International Card member, please call the customer service number located on the back of your Card. International inquires will not be serviced on the U.S. 800 number listed above.
