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Exclusive Access and Benefits for American Express Cardmembers

Exclusive Access and Benefits for American Express Cardmembers Are You a Cardmember?

American Express Ticket Presales

How to Purchase

Locate the American Express® Cardmember Presale section on the purchase page of the event you wish to attend. Select the number of tickets and price (if applicable) you would like to buy. Search for tickets and follow payment instructions until purchase is confirmed. The only accepted method of payment is a valid American Express Card.

Who is Eligible?

All American Express Cardmembers are eligible for American Express® Cardmember Presales.


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American Express Exclusive Seating

How to Purchase

For American Express Preferred Seating, locate the American Express® Preferred Seating section on the purchase page of the event you wish to attend. Select the number of tickets and price (if applicable) you would like to buy. In the password box, enter the 10-digit customer service number or international promotional code on the back of your Card. Search for tickets and follow payment instructions until purchase is confirmed. The only accepted method of payment is a valid American Express Card.

For American Express Seating, locate the American Express® Seating section on the purchase page of the event you wish to attend. Select the number of tickets and price (if applicable) you would like to buy. Search for tickets and follow payment instructions until purchase is confirmed. The only accepted method of payment is a valid American Express Card.

Who is Eligible?

The following American Express Card members are eligible for American Express® Preferred Seating: Domestic and International: Gold Card, Platinum Card® and Centurion® Card; International Dollar Cards; Corporate Platinum Card and the Executive Business Card; Business Gold Card; Business Platinum Card and Business Centurion Card from OPEN: The Small Business Network®, if issued by American Express Travel Related Services Company Inc.; American Express Centurion Bank; American Express Bank, FSB; Platinum Delta SkyMiles® Credit Card; Delta Reserve Credit Card from American Express, Platinum Delta SkyMiles® Business Credit Card; and Delta Reserve for Business Credit Card from American Express.

All American Express Cardmembers are eligible for American Express® Seating


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Membership Rewards

How to Redeem

Step 1: Select the event you wish to attend and follow the usual steps to purchase your tickets. When you are prompted to select your payment method as American Express Card, look for the option to use Membership Rewards points to purchase tickets right below it. You must check the box that says, YES, I would like to use Membership Rewards points for this order. At this point your American Express Card will be charged for the total cost amount of your ticket purchase.

Step 2: You will have to enter your 4-digit security code in order to verify your point balance. Please ensure that the 4-digit security code entered, matches the American Express Card you may have on file with Ticketmaster.

Step 3: Once the system has accessed your Membership Rewards points balance, you will be given the option to choose the amount of points you wish to apply toward the order. The actual number of Membership Rewards points needed to redeem this reward will vary based on the price of the ticket(s) you select to purchase.

Step 4: You will receive confirmation once your transaction is processed. The confirmation will verify the number of Membership Rewards points deducted, your remaining balance and the corresponding cost amount that American Express will credit to your account.

Restrictions
  • To qualify, you must be enrolled in the Membership Rewards program.
  • You may have enough points to cover a portion of the ticket cost (minimum 2,000 points) or use points to cover the entire cost of the transaction.
  • Your account must be in good standing order.
  • Orders failing to qualify will remain charged on the card and are valid and subject to the venue's and Ticketmaster's no refund/no exchange policy.
  • Unsure of your Membership Rewards points balance? Please click here.
  • Corporate Cardmembers with only the Corporate Card enrolled in the program may not redeem for this reward.
  • Permitted returns of Ticketmaster tickets that result in a credit on your Card account will not automatically result in a credit to your Membership Rewards account. In order to retrieve a Membership Rewards credit, please call the Membership Rewards program.



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