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What are the box office phone numbers?
214-928-9844
When is the box office open?
Box Office opens 1 hour prior to show time.
What payment types are accepted?
Visa, Mastercard, American Express, CASH
What are the will call rules?
Will Call opens 1 hour prior to showtime. Valid ID and confirmation number required for pick up. Box Office located at front of venue
What are the parking options at The Loft?
Convenient parking located adjacent to the Palladium ballroom. $20 VIP parking and $10.00 general.
Is there accessible seating?
Fully Accessible to patrons with ADA needs. No special ticket required.
What are the general rules of The Loft?
NO Video NO Recording Devices NO Cameras NO Coolers NO Backpacks NO food or drinks brought into venue NO Smoking allowed. However a smoking patio is located just outside the ballroom. 21 & older with valid ID to drink
Are children allowed?
For shows that are NOT age restricted, 2 years and up require a ticket.
