Directions:

From Lake Shore Drive, exit at Randolph Street. Follow Randolph west to State Street. The theatre is on State Street between Randolph and Lake.

From the Kennedy/Dan Ryan (I90/94) Expressways, exit at Lake Street. Follow Lake east to State Street. The Theatre is on State Street between Lake and Randolph.

Parking:

Discount self-parking is available at the InterPark Self-Park garage located at 30 E. Randolph Street. Enter from Randolph or Wabash.

Public Transportation:

For public transportation information, call CTA / METRA / PACE at (312) 836-7000 or visit transitchicago.com.

Box Office Numbers:

General information, call 312-462-6300.
Groups of 15 or more, call 312-462-6350

Box Office Hours:

Mon, Wed, Thu, Fri, Sun: 12 Noon to show time
Tue: 12 Noon to 6:00 PM
Sat: 4:00 PM to show time

Types of Payment Accepted:

The box office accepts Visa, Mastercard, Discover, American Express and cash

Will Call:

Patrons may pick up Will Call tickets one hour prior to show time on the day of performance at the Will Call window located in the theatre lobby.
The customer must present the actual credit card used to place the order, a valid picture ID, and the confirmation number.

Accessible Seating:

For more information on accessibility or to inquire about purchasing wheelchair accessible seating, please call 312-462-6300, press 0 and ask to be connected to the box office.

General Rules:

All patrons regardless of age must have a ticket.

Doors open 30 minutes prior to show time.

Cameras and recording devices of any kind are not permitted in the building.

By law, smoking in all areas of The Chicago Theatre is prohibited.

For the comfort, safety and security of all patrons, backpacks and other large items are not allowed into the theatre. All such items must be checked for a nominal fee.

Children Rules:

Everyone must have a ticket regardless of age.

Miscellaneous:

The Chicago Theatre Downstairs is an intimate stage located on the lower level of The Legendary Chicago Theatre. For information about events on the mainstage, visit www.thechicagotheatre.com.