Directions:

The Theatre is located 1.2 miles south from Thruway Exit 31 (I-90) on Genesee Street. The Stanley is on the left, at the intersection of Court Street and Genesee.

Parking:

Ample free parking is located within a 5 block radius of the Stanley:
Bank of America and Citizens Bank lots across Genesee Street from the
Stanley, the
Partner's Trust lot (corner of Genesee and Bank Place), the City Hall lot (on Broadway, off Court Street), and the City lot on Charlotte Street behind Partner's Trust. The Car Park just south of the Stanley on Genesee Street charges a minimal charge for prime parking.
Paid parking is also available at the Radisson Hotel ramp.

Free parking for evening and weekend events is available on Genesee Street and surrounding side streets.

Box Office Numbers:

(315) 724-4000

Box Office Hours:

Mon - Fri: 10:00am - 5:00pm
September-May: Saturday 10:00am - 2:00pm
Day of show: Open through the first intermission

Types of Payment Accepted:

Cash, Check(except on day of show), Visa, MC, AMEX, Travellers Checks

Will Call:

Pick up tickets anytime on the day of the performance. Customer must present the actual credit card used to place the order and a photo ID.

Accessible Seating:

Accessible seating is available through the Ticket Office only . Contact the Stanley Ticket Office for more information.

General Rules:

NO cameras, recorders, or audiorecorders
NO outside food or drinks
Smoking permitted outside away from the entrance doors (New York State law).

Children Rules:

For Sesame Street Live, children under 1 year do not need a ticket. For all other shows, no children are admitted without a ticket.

Some children's shows may offer discounts. Check individual events for details.

Miscellaneous:

Concessions:
Wine, beer, soda. Desserts and coffee served in the Red Room before most shows.

Restrooms:
Available, including restrooms on the main floor for use by persons with disabilities.

Group Sales:
Call the Ticket Office for more information, 315 / 724- 4000.
The number of persons to constitute a group varies by event.

Tours of the Stanley Theatre:
Call the Ticket Office to set up a tour. 315 / 724 - 4000.