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What are the box office phone numbers?
(518) 487-2000
When is the box office open?
Mon - Fri: 10:00am - 6:00pm Sat - Sun: Hours vary. Call the Box Office for details. On event nights, the Box Office closes one half hour after the event begins.
What payment types are accepted?
CashAmExVisaMCDSC
What are the will call rules?
Pick up tickets two hours prior to show. Customers must present the actual credit card used to place the order and two forms of ID, including photo ID.
What are the parking options at Pepsi Arena?
Numerous parking lots are located within a few minutes walk of the arena. Arrive early when parking at the arena.
Is there accessible seating?
Special seating available for visually and hearing impaired, mobility impaired, and wheelchairs. Listening devices and sign language interpreters also available. Call the Box Office for more information at (866) 308-3394
Are children allowed?
For concert events, children under 2 years are free. Family shows: Vary by performance
