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What are the box office phone numbers?
GENERAL INFORMATION : 215-448-1200 BOX OFFICE : 215-448-1254
When is the box office open?
Box Office Hours: 9:30AM-8PM Science Center Exhibit Hours 9:30AM-5PM BODY WORLDS Exhibit 9:30AM-9PM The Franklin Institute is closed on Thanksgiving, Christmas Eve, Christmas Day and New Years Day.
What payment types are accepted?
Cash, American Express, Visa, MasterCard and travelers checks
What are the will call rules?
HOURS : 9:30am daily LOCATION : Atrium Customer must present the actual credit card used to place the order, the confirmation number and a photo I.D.
What are the parking options at Franklin Institute?
Location: The Museum's parking garage entrance is located behind the building at the intersection of 21st Street and Winter Street. Note that oversized vehicles will not fit into the garage. The height limit is 6'5". Bring your parking ticket to the Box Office for validation in order to receive reduced rates. Charge: Check with the museum for parking rates
Is there accessible seating?
Patrons requesting accessible seating may purchase and use a regular general admission ticket. BODY WORLDS 2 & The Brain exhibit is a self guided exhibit and is wheelcahir accessible. Sight impaired patrons will receive a complimentary audio tour unit; please inquire at the information desk.
What are the general rules of Franklin Institute?
ITEMS *NOT* ALLOWED IN FACILITY : - pets (except for patrons with accessible needs) - NO firearms - NO explosives Photography and the use of video devices are NOT allowed in Theater Presentations or BODY WORLDS 2 Exhibit. ITEMS ALLOWED: Cameras are NOT allowed in BODY WORLDS 2 & The Brain. Cameras are permitted in the Science Center areas. All patrons to the Franklin Institute must be wearing shoes and shirts. SMOKING POLICY: Smoking is NOT permitted in the museum. SMOKING POLICY : Smoking is NOT permitted
Are children allowed?
AGE LIMIT: 17 and under must be accompanied by an adult. Children 1 day to 3 years old are free.