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What are the box office phone numbers?
(513) 556-2287 - Athletic ticket office (513) 556-2831 - Main Street Connection Center
When is the box office open?
The hours for the Athletic Ticket Office are: Monday though Friday - 9AM to 5PM The Concourse Box Office opens 1 1/2 hour before scheduled event
What payment types are accepted?
The Box Office accepts cash only on the night of the event, no phone orders through the box office except for football and basketball tickets.
What are the will call rules?
Customers can pick up their tickets 90 minutes prior to the event at the Will Call Window. They must have picture ID.
What are the parking options at Fifth Third Arena At Shoemaker Center?
Parking is available in the garages off Martin Luther King for varying fees. If you have any questions concerning parking, please contact the Athletic ticket office.
What are the general rules of Fifth Third Arena At Shoemaker Center?
Cameras are permitted, but NO FLASH! Recording devices are permitted but they must be checked in at the Customer Service Window on the East concourse of the Shoemaker Center.
Are children allowed?
A child in arms may sit on a parents lap for free.