Disappointed
by A Renee on 3/25/24Prior to covid - Essence was fantastic! The logistics and coordination was on point! NOW - OMG. It is hot mess. My issue continues to lie in the fact that they want us to hurry up and book blindly. Not only book blindly, but, require us to PRINT AT HOME IN 2024 for all 3 day passes. NO OTHER FESTIVAL DOES THIS! Additionally, this new requirement of giving us ticket delay and mandatory printing at home comes at a HUGE INCONVENIENCE! You don't find out that your tickets won't be released to you until THE START OF THE EVENT TO PRINT AT HOME until you actually buy it. ARE THEY INSANE? I'm a long time ESSENCE goer and this is absolutely CRAZY! So, now we have PAY MONEY AT THE HOTEL BUSINESS CENTER TO PRINT, AS WELL AS MISS A GOOD PORTION OF THE SHOW. PLEASE FIX THIS AND DO BETTER!!