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FirstEnergy Stadium, Home of the Cleveland Browns

FirstEnergy Stadium, Home of the Cleveland Browns Tickets

100 Alfred Lerner Way,  ClevelandOH  44114

Venue Information

Venue Details

Directions

From the East: Take I-90/Rte 2 West;
follow signs to downtown, remain on rte 2
(I-90 curves away to left); exit at East
9th street.

From the West: Take I-90/Rte 2 East or West
Shoreway from Lakewood; continue across
Main Ave. bridge; exit left on West 6th
street to area parking.

From the South: Take I-77 North; take East
9th street exit. Follow signs to East
9th street North.

From the Southwest: Take I-71 North to
Inner Belt merge; continue on Inner Belt
(I-90) to East 9th Street exit right onto
East 9th North to area parking.

From Cleveland Hopkins International
Airport: Follow signs to I-71 North to
Inner Belt merge; continue on Inner Belt
(I-90) to East 9th street; exit onto
East 9th North to area parking.


Parking

Suite holders and Club Seat License holders with assigned parking
in their contracts will receive information and details during
early summer of each year. Other PSL holders, including guests
with disabilities or special needs, will be responsible to make
their own parking arrangements. Several parking operators are
located in the downtown area.


Public Transportation
PUBLIC TRANSPORTATION (the recommend mode of transport): There
is an RTA station that accesses the Stadium on the Southwest
corner near the Cleveland Clinic Gate. Information can be
obtained by calling RTA at (216) 621-9500.


Box Office Numbers

(888) 891-1999 (toll free)(440) 891-5050

Box Office Hours

Mon-Fri: 9:00am - 5:00pm
Opens 9:00am on game day


Types of Payment Accepted

Box Office accepts Visa, cash and money order. Visa is a proud sponsor of the NFL and the Cleveland Browns, and is the only card now accepted by the Browns.

Will Call

Available for pickup after 9:00am on gameday at the ticket office will call windows located on the South side of the Stadium. Customer must present actual credit card, confirmation number, and photo ID.


Accessible Seating

WHEELCHAIR ACCESS: Available through TM

HEARING IMPAIRED: Assistive listening devices are available
at any Guest Services booth located on all
levels of the Stadium. A valid drivers
license and/or major credit card will
need to be utilized as a deposit for the
equipment.

ELEVATOR ACCESS: Elevator service is provided for our
guests who require use of an elevator to
access their seating area.


General Rules

The following items will not be permitted in the stadium:

* Weapons: No weapons are allowed in the stadium. Possession of
a firearm or weapon that potentially disrupts the ability to
maintain a safe and enjoyable environment is strictly forbidden.
Possession of such a weapon will result in immediate confiscation
ejection, and possible arrest.
* Alcoholic beverages
* Animals (except assistive animals for people with disabilities)
* Banners
* Cans, bottles, or other beverages containers including bottled water
* Confetti or glitter
* Ice chests
* Fireworks, or missile-like objects
* Flash photography
* Illegal substances
* Laser pointers
* Noisemaking device: ie bells, bullhorns, whistles, etc.
* Smoking
* Sticks, bats, or clubs
* Strollers
* Umbrellas
* Video or movie cameras, tripods, or audio recording equipment
* Any other item deemed dangerous and/or inappropriate


Children Rules

Everyone regardless of age must have a ticket to enter the Stadium.


Miscellaneous

FIRST AID: First-Aid Stations are located in the
following areas:
Lower Level Main Concourse Sec: 127 & 139
Club Level Concourse Sec: 316 & 342
Upper Level Concourse Sec: 508 & 533

GUEST SERVICES: Located in all general seating areas.

LOST AND FOUND: Lost items should be turned in at a guest
services booth.
To inquire about lost items contact Stadium
Operations at (440) 891-5001

MAIL ORDERS: None

MISSING PARENTS: Missing parents or children should contact
the nearest guest services booth or police
officer.


SMOKING: Smoking is not permitted in the seating
bowl, concession lines, or rest rooms.
Smoking is permitted only in designated
areas of the Stadium.
STADIUM TOURS: Stadium tours are available by appointment. To schedule a group tour or for more information, please call (440) 824-3361.

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