(212) 247-7800 This number is staffed Mon-Sun 8am-8pm. However customers can receive info 24 hours a day through our automated phone system
When is the box office open?
Mon-Sat 11:00am-6:00pm Sun 12:00pm-6:00pm
What payment types are accepted?
Cash, American Express, Visa, Mastercard, Discover, & Diners * Checks are only accepted from members of the friends of Carnegie Hall. They must present their membership card.
What are the will call rules?
Tickets held for pickup will be available starting 48 hours after the phone order if purchased well in advance. Tickets ordered on the day of the concert will be available one hour prior to show. Customer must present the credit card used to place the order. If the person picking up the tickets is unable to present the card, the box office will accept a signed pencil rubbing of the credit card.
